Who we are

In Melbourne, water is essential to our way of life.

As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet, run through a backyard sprinkler, or kayak down the Yarra—we’re there. Primed and ready, quietly delivering some of the world’s cleanest water for over five million residents and wildlife that call Melbourne home —just as we have for over 130 years.

If you value making it count, diving in with curiosity, and doing what’s right, you're in the right place.

About the Roles

We are currently recruiting two fixed term roles until February & March 2025. As the Communications & Engagement Advisor you will be responsible for Driving Water’s Next Generation Community Engagement approach across Melbourne Water and our service providers by developing, influencing and leading proactive communications and engagement initiatives, putting Melbourne’s diverse community at the heart of our decision making and the delivery of our services.  You will also focus on identifying and implementing continuous improvement opportunities to improve stakeholder relationships and community engagement practice and team effectiveness. In this role you will:

• Plan and deliver effective communications and engagement across Melbourne Water service portfolio’s, including but not limited to, the development, leadership and evaluation of  integrated communication and engagement strategies (face to face and digital), plans, procedures and improvements for complex projects, processes and business strategies.
• Deliver consultation activities including stakeholder engagement activities, facilitation of community information sessions, door-knocking, digital engagement approaches and associated consultation and engagement materials.
• Incident Response, provide communication, engagement and general media support and advice during and after these events.

About you:

• Experience developing and delivering proactive and innovative community engagement strategies on complex projects, business strategies or sensitive community issues. 
• Exceptional written and verbal communication skills and an eye for detail.
• Experience working in sensitive political environments with a proven experience in advocating on behalf of communities and working within complex and changing engagement activities to meet community expectations.
• Highly developed group facilitation skills
• Experienced in online engagement techniques, social media and digital content creation.
• High level of project management skills with proven ability in setting priorities, meeting deadlines, managing budgets and keeping accurate records to enable project reporting with the ability to deliver projects on time and to a budget
• Experience working across the IAP2 spectrum with demonstrated understanding of the media and media relations highly advantageous.

For further information please review the attached Position Description

Why join us:

At Melbourne Water, we care about water and all life that springs from it.

Our people are fuelled by passion, and with safety at the forefront, we have an unwavering sense of purpose, and are on a mission to protect every Melburnian’s way of life, one drop at a time.

We walk the talk when it comes to flexible working – but that’s not all. Our culture of purpose, safety, results, and learning permeates everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.

Our long-standing commitment to Diversity, Inclusion, and Belonging means that Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people living with disability, mature age and young jobseekers from all cultures can apply with confidence knowing they are safe, affirmed, and celebrated.

If you’re curious, action-orientated, outcomes-focused, and care deeply for public resources, community, and the environment, we'd love to receive an application and learn if you could be a great fit.

How to Apply

Click the 'Apply Now' button below and complete our online application form.

Closing date: Tuesday 22nd October at 11:55pm AEST